Zoho Desk
Customer-service platform for managing support tickets, email and messaging channels, knowledge bases, workflows, assignment rules, service reporting and customer self-service.
Overview
- Category
- Customer Support
- Deployment
- Cloud software
- Licence
- Commercial
- Information checked
- 14 Oct 2026
Pricing & plans
| Plan | Price & billing | Details |
|---|---|---|
| Free Edition | FreeFree plan | Tax basis not recordedChecked 14 Oct 2026 · Effective 14 Oct 2026Pricing source |
Native currencies are preserved. Confirm current terms with the vendor; promotions and additional charges may differ.
Product details
- Features Core
- Features: Ticket management, Email and messaging support, Knowledge base, Workflow automation, Assignment and escalation rules, Customer self-service, Reports and dashboards
Source & date checked
Zoho Desk · Zoho CorporationChecked 14 Oct 2026 · Global · Effective 14 Oct 2026
A missing detail does not mean a feature is unsupported. Ask the vendor about requirements not covered here.
Product changes
No source-backed change reports are published for this product.
Sources & checks
Key facts include their source and observation date. A checked vendor claim is not an independent certification.