Tidio

Customer-support platform combining help-desk ticketing, live chat, a multichannel inbox, routing, tags, notes, prioritisation and support analytics for small and growing businesses.

Overview

Deployment
SaaS
Licence
Commercial
Information checked
26 Oct 2026

Pricing & plans

Pricing awaiting verification. Check the vendor website for current terms.

Product details

Features Core
  • 0: help-desk ticketing
  • 1: live chat
  • 2: multichannel inbox
  • 3: ticket routing
  • 4: tags and notes
  • 5: support analytics
Source & date checkedTidio official product overview · Tidio

Checked 26 Oct 2026 · Global · Effective 26 Oct 2026

A missing detail does not mean a feature is unsupported. Ask the vendor about requirements not covered here.

Product changes

No source-backed change reports are published for this product.

Sources & checks

Key facts include their source and observation date. A checked vendor claim is not an independent certification.