LiveChat
Customer-support and website-messaging software with a customisable chat widget, shared inbox, AI assistance, ticket workflows, customer context, routing, reporting and integrations.
Overview
- Category
- Customer Support
- Deployment
- Cloud software
- Licence
- Commercial
- Information checked
- 17 Oct 2026
Pricing & plans
Pricing awaiting verification. Check the vendor website for current terms.
Product details
- Features Core
- Features: Customisable website chat widget, Shared inbox, AI reply assistance and summaries, AI customer-service agent, Ticket rules and triage, Customer profiles and chat history, Routing and team management, Reports and integrations
Source & date checked
LiveChat Features · Text, Inc.Checked 17 Oct 2026 · Global · Effective 17 Oct 2026
A missing detail does not mean a feature is unsupported. Ask the vendor about requirements not covered here.
Product changes
No source-backed change reports are published for this product.
Sources & checks
Key facts include their source and observation date. A checked vendor claim is not an independent certification.